Free Shipping On All Orders Over £40
Free Shipping On All Orders Over £40
At Maz Decor, we want you to love your home transformation. We’ve put together a simple, stress-free returns policy so you can shop with absolute confidence.
We make every effort to display our wallpapers as accurately as possible. However, due to screen resolutions, lighting, and manufacturing batch variations, the wallpaper on your screen may not look exactly identical to the physical product in your hands.
Before you buy: If you have any questions about a texture, colour, or finish before ordering, please feel free to contact us or request a sample. We are always happy to help you make the right choice!
Changed your mind or ordered a few too many rolls? No problem at all. We will happily accept returns on any unopened wallpaper, no matter the reason, as long as it meets the following criteria:
Condition: The wallpaper must be completely unopened, undamaged, and in its original packaging (exactly as it arrived to you).
Return Shipping & Cost: Return shipping costs are the responsibility of the customer. You will need to arrange and pay for your own postage to send the items back to us.
Refund Details: Once we receive and inspect your returned rolls, we will issue a full refund for the cost of the wallpaper rolls. Please note that original shipping charges are non-refundable.
We take great pride in the quality of our wallpapers, but if something has gone wrong during transit or there is a manufacturing defect, we will put it right immediately.
What we offer: We will accept full refunds and provide free return shipping for any damaged or faulty wallpaper.
What to do: If you notice a fault or damage, please contact our support team straight away with your order number and a photo of the issue.
Note: Please check all wallpaper rolls for faults before cutting or hanging them, as we cannot accept returns once the paper has been hung.
To begin a return or report a faulty item, simply get in touch with our team:
Email us: support@mazdecor.co.uk
Call/WhatsApp us: 07476 321164
Drop by: If you are local, you can also visit us at our shop: 6 Branch Road, Batley, WF17 5RY (please bring your order details or receipt with you).
Once your return is started, we will send you your pre-paid shipping label and instructions on how to send the package back to us.
